iZettle were the first to market with a contract free mobile chip and PIN machine in the UK. Payleven, also an early mover have innovated but do they genuinely offer more than iZettle?
What do these solutions have in common?
- Wireless chip and PIN reader that works with an app on your phone or tablet
- No contract.
Here’s a handy table to quickly identify the main differences:
|Sign Up||Sign Up|
|Card reader price||£59 + VAT||£29 + VAT (through links on this website)|
|Transaction limit||£10K business/ £500 individual||£5K business/ £1,500 individual|
|Payments over the phone||No (coming soon)||No|
|Cards accepted||Visa, Mastercard, Maestro, American Express||MasterCard, Visa, American Express, Diners Club, JCB|
|Receipts||Email or portable/ desktop printer||Email or portable/ desktop printer|
|Transaction charges||2.75% per transaction (decreases after £2.5K)||2.75% (decreases after £2K)|
|Multiple machines per account||Yes||No|
|Use abroad||Yes (if you notify Payleven)||Possible (ask iZettle)|
|Payments||4-7 days||3 days|
Lets delve a little deeper:
The hardware is identical, both being the same model of Muira handset. They are both black acrylic, have a 3.5 cm OLED display and the battery lasts around 150 transactions.
Both relatively new startups. iZettle was started by two brothers in Sweden and Payleven is backed by Rocket Internet.
- Est 2012
- HQ in London and Berlin
- 70 employees
- Est 2010
- HQ in Stockholm
The iZettle app allows users to pre-save items in ‘shelves’. This makes it easier to itemise receipts, track stock and makes refunds easier. The Payleven iOS app automatically saves items once they’ve been paid for so they can be selected for future transactions. Looking at the app stores the iZettle app gets a better rating.
- Android and iOS
- ‘Shelves’ feature
- View reports within the app, send yourself an email with a pdf attachment for printouts
- Refunds done from the app.
- iOS and Android versions
- Save products in iOS version
- Searchable sales history
- Manage staff lists
- The master account holder sees information about all the accounts, sub accounts only see information about their account.
Both offer fairly straightforward no frills online reporting.
- Access in depth statistics
- Access and download reports
- Change bank details and company info
- Order additional hardware.
On paper there are very few differences between iZettle and Payleven. The card machines are the same, both accept all the major payment cards and the transaction charges are the same.
Payleven offer a multi account so if you are looking to give several card machines out to staff your best bet is Payleven. In terms of customer service and reliability from what I can tell iZettle are marginally better. The app is better and there seem to be less complaints. iZettle have a larger user base so you would have thought they look stronger going forward at this point. However, and this is a big however, Payleven are set to release a contactless card reader soon. This will be the first of its kind. If you want to be on the cutting edge and want one of these contactless card readers go for Payleven. These machines should be available within a few months.